Academic advising is essential for student success, but documentation can be time-consuming. To address this, leaders have introduced formal standards for using Zoom’s AI Companion to summarize advising sessions. These guidelines ensure accurate, FERPA-compliant records while reducing administrative burden, allowing advisors to focus on meaningful student engagement. By streamlining workflows, this initiative strengthens advising continuity and supports proactive academic planning.
Dr. Warren Pettine is advancing human-centered AI in mental health care. His work demonstrates how AI can strengthen clinical decision‑making, improve workflows, and support more effective and equitable mental health care.
AI is helping the UIT-CRM team streamline the Graduate School Success project by creating diverse, detailed personas quickly and securely, enabling faster development and more intuitive solutions for campus staff.
This story highlights how the Marriott Library used AI to improve student employee staffing in interlibrary loan services. By analyzing historical request data and generating predictive heatmaps, Acquisitions Supervisor Annelise Nicholes Xiao aligned student schedules with actual demand—reducing idle time, improving service quality, and creating a more stable work environment. The project shows how predictive AI can streamline operations and elevate the student and patron experience, with further applications already underway.
At University Connected Learning, artificial intelligence is helping streamline communication between systems that traditionally don’t work well together. Program Coordinator Taber Tang used AI to automate the once time-intensive process of creating Outlook events for classes—reducing the workload from two to three full days to just three hours. This efficiency not only saves significant staff time but also minimizes errors and allows the team to focus on more meaningful work.