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Frequently Asked Questions

An ongoing collection of questions and answers surrounding AI at the University of Utah

For the more information, see our Tools and Technology or Guidelines and Policies pages.

General AI Use & Policy

Q. Is the University developing a formal AI policy?

A. Not yet. Existing University Guidelines and Policies address acceptable use of AI, just as they address acceptable use of software. As AI tools continue to evolve, the University may introduce new policies or policy guidance as needed.

Q. What AI tools are currently approved for use at the University? 

Q. How do I get approval for new AI tools?

A. A process is being developed. If your desired tool isn’t already listed as approved or under review on Tools and Technology, please submit a request using the Support Form.

Q. How can we balance innovation with compliance and the ethical use of AI?

A. By using tools listed as approved on Tools and Technology, staying informed through this website, and submitting new requests and questions via the Support Form. The AI leadership team is also working with the Institutional Review Board to streamline AI-related reviews. 

Q. Can I use AI features in licensed software like Adobe Photoshop?

A. Yes, but any AI functionality—even in licensed software—must be evaluated for data handling, privacy, and security compliance before use. University IT works to evaluate such features as quickly as possible, but if you have a question or concern about a new AI feature, use the Support Form to get in touch.  

Q. How is the University addressing the environmental impact of AI?

A. The University is evaluating energy-efficient infrastructure and supporting research into sustainable AI practices.  

 

Data Privacy and Security 

Q. Can I use AI tools with restricted or sensitive data, such as protected health information (PHI)?

A. Restricted or sensitive data, as defined by Rule 4-004C, can only be used with tools that have been approved for such use. See Tools and Technology for the current list of approved tools and read more about Guidelines and Policies

Q. What AI tools can I use if I'm not working with sensitive or restricted data? 

A. The University is working on guidelines to expedite the approval of tools depending on use and provide flexibility for those working with public data, as defined by Rule 4-004C. In the meantime, even if you're not working with sensitive or restricted data (like protected health information or student records), you should still use University-approved tools to ensure compliance with privacy, security, and intellectual property standards. See Tools and Technology for the most up-to-date list of approved tools and read more about Guidelines and Policies.

Q. What are the risks of using unauthorized AI tools to conduct University business? 

A. Unless a tool has been vetted by the University, we can’t be sure that University data will be handled appropriately. As long as employees use only approved tools—and use them only within the authorized scope—we’ve been assured that University data will not be mishandled.

Q. Will data I upload to approved AI tools be used to train external models?

A. No. Approved enterprise tools are configured to prevent training on University data.

 

AI in Research

Q. What steps do I need to take if I want to use an AI tool in my research? 

A. First, be sure to understand your data classification (Rule 4-004C)​ and explore what solutions are already available or could be created using a tool listed as approved on Tools and Technology. If you want to request a new AI tool, use the Support Form. Tools must go through a procurement and security review process. This ensures vendors and the use of institutional data are evaluated by IT, information security, legal counsel, and other stakeholders as necessary. Stakeholders will work with you to confirm the following: 

  • Grants/sponsors permit the use of AI.
  • A confidentiality agreement, data use agreement, data sharing agreement, and/or a business associate agreement are completed as required.
  • The vendor won't train on data.
  • Data flows through and is stored in only permitted locations.

Q. What infrastructure is available for AI-powered research? 

A. The University is investing in advanced Tools and Technology such as AWS SageMaker Unified Studio and in AI-ready cyberinfrastructure through the Center for High Performance Computing and the Scientific Computing and Imaging Institute.

Q. What resources are available to learn about using AI in research? 

A. The Center for High Performance Computing offers resources and support. The Office of Research Education (REd) is also developing AI-focused classes and training modules. An AI Basics Certificate​, offered starting in fall 2025, will focus on the safe and ethical use of AI in research with the goal of reducing institutional and intellectual property risk​. It will be freely available and accessible to all faculty, staff, and students​. Sign up for updates through REd’s email list.

 

AI in Teaching and Learning 

Q. What resources are available to learn about AI in teaching? 

A.The Martha Bradley Evans Center for Teaching Excellence offers department-level workshops, consultations, an AI 101 Canvas course, and other training-focused events. Visit Teach with AI for more information.

Q. Can students use AI tools in class assignments? 

A. It depends on the instructor. Faculty are encouraged to clearly state AI use policies in syllabi and assignments. Visit the Martha Bradley Evans Center for Teaching Excellence for more information.

Q. Are there recommended syllabi statements regarding the use of AI? 

A. Yes, the Martha Bradley Evans Center for Teaching Excellence has a statement and some additional examples and resources that can be helpful.

Q. Are there recommended AI detection tools? 

A. Microsoft Copilot includes detection features, but the University does not endorse any specific tool due to reliability concerns. Detection should be paired with clear policies and student conversations. Visit the Martha Bradley Evans Center for Teaching Excellence for more information.

Q. Do students have access to enterprise AI tools? 

A. Yes. Students have free access to enterprise tools once they are approved.

Q. Are students limited to approved tools or can they use any AI tools, following specific teacher-directed ethical guidelines for AI’s use? 

A.Existing guidelines state, “For non-university business or personal use, other platforms can be used but should be done so with the acknowledgement of risks associated with sharing information with AI platforms.” Since students' personal study activities fall under personal use rather than university business, they are not limited to approved AI tools. However, students should be aware of the issues surrounding the use of AI tools, including the following:  

  • possible inaccuracies in AI-generated responses  
  • potential biases in the output  
  • the importance of verifying information  
  • the need to maintain academic integrity
Last Updated: 6/11/25